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Why K9Cuisine?

December 6th, 2007

We are often asked by friends and customers how/why we launched K9cuisine. The truth is, our company was founded out of a love for our dog and the frustrations we found in trying to provide her with a consistent supply of healthy foods.

After a couple of years of frustration sampling various online stores, receiving poor service, and paying astronomical shipping fees, we were convinced there was a niche in this market for providing the following.

· wider selections of highly nutritious dog foods and durable pet products

· free shipping or minimal shipping charges when necessary

· rapid order turnaround

· strong communication with customers regarding order status

Thus K9Cuisine.com was launched. Our goal was to provide the highest quality dog nutrition and dog accessories available with unsurpassed customer service. We have been extremely particular about the foods, treats, and toys we carry. We will not sell anything we would not give our own pets.

Since the day we launched our site, I am pleased to report that we have celebrated month to month increases of 50%+. We routinely receive great feedback from many of our customers. Our Bizrate rating is consistantly 97% positive or better. And while our customer base is expanding we are most pleased with the large percentage of customers who keep coming back.

We feel blessed, to be providing service in an industry we believe in. We have wonderful customers who are as committed as we are to improving their pet’s health. We know we are very fortunate to work in what is truly a labor of love!

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